How to use your charging pass
Find a charging station
Find a charging station on our app or on this website.
Plug the connector
Plug the connector into your vehicle.
Scan your charging pass
Scan your charging pass at the station. A message will be displayed to confirm that charging is underway. Double-check the charging status on your vehicle dashboard or on the app.
Charging is complete
When charging is complete, scan your charging pass again and unplug the connector from your vehicle. The exact procedure depends on your model. You may need to unlock the connector twice or press a button on the charging port.
Frequently Asked Questions
Where can I charge my car with the charging card? Where can I find the locations?
You can use your charging card to charge your car at more than 50,000 charging stations throughout Europe. The locations can be found in the 'Gabriels Stationsfinder app' which you can download for free in the App-store or Google Play Store. Simply enter your postal code in the app's search function, or search for a charge point in your neighbourhood on the map.
Can I charge abroad with my charging card?
Absolutely! In the Benelux, most charge points are accessible with the Gabriëls-Power charging card. Outside of the Benelux, there is a standard range of charge points available throughout Europe. Would you like to have access to a larger network throughout Europe? For a modest annual contribution of 18€, you get access to a much larger network of charging stations.
How much does a charging card cost?
The charging card is free. There are no monthly or annual fees.
How do I use the charging card?
First connect your plug to the car and then scan the charging card at the charging station.
Can I use the charging card to refuel my hybrid car?
This is certainly possible. Choose a hybrid 2-in-1 charging card. With this card you can both refuel and charge. This hybrid card is free but only available to companies and the self-employed.
How do I pay for the charging sessions?
You receive a monthly invoice by e-mail with a detailed overview of your charging sessions. Payment is made via an automatic monthly direct debit.
How much does a charging session cost?
The price depends on the charging station. To know the exact cost of your session, you can open the location in the app and check the costs in detail. There are three types of costs that can be charged, depending on how the charging station is configured and where it is located: a start-up cost, a price per kWh and a price per hour.
Can I see if the charging station where I want to charge my car is available?
Yes, you can do this by filtering the app for available charging stations. The newest charging stations are connected live for this purpose. For some older models of charging stations this information is unfortunately not or not yet available.
Do you have slow (AC) and fast (DC) chargers?
With the charging card, you can charge your car at both AC and DC charging stations. In the app, you can filter the type of plug and thus find a charging station for fast (DC) or slower (AC) charging.
What is the difference between AC and DC charging?
The difference between AC charging and DC charging is where the AC power is converted, inside or outside the car. Unlike AC chargers, DC chargers have the converter inside the charger itself, which speeds up charging considerably.
Is there already a charging station at every Gabriëls-Power petrol station?
Unfortunately not yet. However, we are working on equipping our most important petrol stations with ultra-fast charging stations. By the end of 2022, we want to have 10 locations spread across Flanders for ultra-fast charging. We will keep you informed via our social media and website.
How long does a charge take?
This depends on a number of factors, such as:
- the total capacity of the battery
- the current charge
- the charging technology of your vehicle
- the type of charging station and the type of charging cable
- With an 11 kW AC charger, it takes 4 to 6 hours.
- With a DC charger it takes 15 minutes to 1 hour.
Can I also have Gabriëls-Power install a charge point at my home?
Yes. For the installation of the charge points we have fixed partnerships, we are also CPO (Charge Point Operator). This means that we can manage your charge point at very attractive conditions.
As a company, you can also make your charge point publicly available and charge the costs to third parties. Letting employees use their charging card at home is also possible. We take care of all the administration.